WatchGuard Security News Q2 2024

WatchGuard Wins Nine TrustRadius Top Rated Awards

08 May, 2024 by The Editor

WatchGuard are ecstatic to share that the TrustRadius Top Rated Awards has recognized WatchGuard with nine wins in this year’s program. The TrustRadius Top Rated awards consider three key criteria:

  • Recency. Products must have 10+ new or updated reviews in the past 12 months.
  • Relevancy. Products must receive at least 0.5% of the traffic volume in that category.
  • Rating. Products must have at least 4 stars with a trScore of 7.5 or above.

WatchGuard has been highlighted in the following categories:

  • AuthPoint MFA: Four Top Rated Awards
  • WatchGuard EDPR: Three Top Rated Awards
  • WatchGuard Network Security: Two Top Rated Awards

“WatchGuard’s Network Security, Endpoint Security, and AuthPoint solutions have been recognized with TrustRadius Top Rated awards, highlighting their exceptional performance and customer satisfaction,” said Allyson Havener, SVP of marketing and community. “This prestigious accolade represents WatchGuard’s unwavering commitment to delivering comprehensive, reliable cybersecurity solutions that protect businesses against evolving threats. We congratulate WatchGuard on this well-deserved recognition and commend them for their continued dedication to excellence in safeguarding organizations worldwide.”

Competition Intelligence: Fortinet Firewalls Battle Card and Conversion Chart Update

25 April, 2024 by The Editor

WatchGuard have updated their Firebox vs Fortinet battlecard and the Conversion Chart. These assets are part of the CI Widen Portal, accessible by partners through the Partner Portal > Resources. Or you can find them in the links below:

Powering Your MSP Business by Offering Access Management

24 April, 2024 by Carla Roncato

The market for managed services is poised for continued growth with cybersecurity being in high demand. Small and midsize businesses (SMBs) are increasingly concerned about protecting their people, data, applications, and Cloud workloads from risks, and many SMBs are now familiar with the MSP model and becoming more selective.

A recent survey conducted by Spiceworks indicates that SMBs actively want to know more detail about security strategies, service offerings, and toolsets when choosing a partner to work with. In fact, many SMBs are asking tough questions of MSPs such as:

  • Can you describe what security and privacy controls are appropriate for processing personal or sensitive data?
  • What evidence do you have that the security controls work as you intend?
  • What methods do you have for break/fix, patching, and maintaining the technologies used?
  • What access management services help to prevent unauthorized access to applications and data?

Against this challenging backdrop, MSPs need to stand out from the rising competition within the sector that already offers common services such as multi-factor authentication (MFA) and password management. In this case, a new offering for your MSP business is one that is included within the AuthPoint products you already know and sell – The Key to Unlocking Secure and Productive Hybrid Work.

The Power of an SSO Offering

As MSPs continue to drive service differentiation and profitability, access management services such as SSO deliver tremendous productivity gains, cost savings, and risk management benefits.

MSPs, using SSO in a range of different ways and enabling SSO for their client as part of a holistic access management strategy when combined with other identity security technologies, can:

  • Improve Identity Security Posture:Thanks to SSO, customers can eliminate password fatigue and risky password reuse behavior across workplace applications, one of the leading causes of data breaches.
  • Create Customer Loyalty:By improving hybrid/remote workplace services and strengthening access to applications, MSPs can not only reduce instances of Shadow IT but rapidly replace and deploy new applications that users will adopt on day one.
  • Reduce service desk request:Provisioning SSO services results in a reduction in password resets and lockouts, and ensures the right people have access to the right applications, which can lower the overall cost for customers.

These are just some of the powerful reasons why MSPs should add SSO as a tool to attract new customers and retain existing ones.

Elevating Cybersecurity: The Role of MDR in Boosting MSP Offerings

10 April, 2024 by Iratxe Vazquez
Elevating Cybersecurity Mdr WatchGuard

In an era where cyber threats are not just common but increasingly sophisticated, businesses across the globe are feeling the pressure. The need for robust cybersecurity measures has never been more pronounced, leading to a significant uptick in demand for managed service providers (MSPs) capable of fortifying organizations against these digital dangers. A report by Kroll highlights a compelling trend: a staggering 98% of companies that have yet to outsource their cybersecurity are considering it, with over half planning to do so within a year. Market and Markets reinforces this urgency, predicting the managed security services market’s growth to $52.9 billion by 2028.

Managed Detection and Response (MDR) emerges as a cornerstone in this evolving landscape, offering continuous monitoring, proactive threat hunting, and instant response services crucial for countering contemporary cyber threats. MDR’s proactive stance not only responds to threats but actively works to minimize the potential entry points for cyberattacks, thus enhancing an organization’s security posture and resilience. The soaring demand, underscored by a skilled security personnel shortage and stringent cybersecurity mandates, projects the MDR market to expand from $3.3 billion in 2023 to $9.5 billion by 2028.

This surge presents an invaluable opportunity for MSPs. By integrating MDR services, MSPs boost their value proposition and revenue and solidify client relations. Nevertheless, the path to adopting MDR services, notably through establishing security operations centers (SOCs), is fraught with challenges, primarily due to the hefty investments and resources required.

MSPs can navigate these hurdles through several strategies.

  • In-House SOC: This approach demands significant investment in security infrastructure and team development, presenting a long and costly route to market.
  • Outsourced SOC: By leveraging third-party SOCs, MSPs can substantially lower entry barriers, though this may impact operational margins and client relationships.
  • Hybrid SOC: A blend of in-house and outsourced services, this model offers a balanced approach, allowing MSPs to maintain client engagement while benefiting from the expertise of SOC vendors.

Gradual MDR services

Beyond these models, MSPs can still tap into the burgeoning demand for cybersecurity services through various means, irrespective of their scale or SOC capabilities. Solutions can range from essential security services to full-fledged MDR offerings. The spectrum allows MSPs to cater to clients with varying cybersecurity maturities and needs:

  • Fundamental security services that include automated MDR features, such as the Zero-Trust Application Service and the Threat Hunting Service in WatchGuard EDREPDR, and Advanced EPDR.
  • Advanced detection and response practices with specific tools, such as those included in Advanced EPDR, i.e., IoC search and remote shell to investigate further and respond.
  • Complete MDR and security posture management services, leveraging WatchGuard MDR.

These solutions empower MSPs to elevate their clients’ security measures without requiring extensive staff additions or SOC commitments. Whether through advanced endpoint security products, advanced threat hunting, or comprehensive 24/7 cybersecurity monitoring, MSPs have an array of options to enhance their offerings and address the sophisticated threats their clients face.


The cybersecurity landscape is ever-changing, with new threats emerging alarmingly. For MSPs, this represents a challenge and a substantial opportunity to grow their security practices and increase their revenue streams. The advent of MDR offers a pathway to address these challenges head-on, enabling MSPs of all sizes to gradually deliver critical detection and response services efficiently, effectively, and profitably. As the demand for cybersecurity services continues to escalate, leveraging MDR and customers’ security posture management could be the key for MSPs to differentiate themselves and thrive in the competitive market.