RUCKUS One – Simplifies and Unifies Your Software Portfolio

Why Ruckus One?

Customers and their buying habits are changing. Not only is it about finding the best hardware, but about finding solutions that solve their business problems. For hospitality it’s about the guest experience, for education, it’s about the learning outcome for students, and for manufacturing, it’s about the uptime of machines.

As networks are becoming more and more complex, companies are not only deploying connectivity solutions for Wi-Fi and switching, but cellular connectivity management too.

With RUCKUS One, the aim is to ease the selling process by offering a simplified experience that unifies the RUCKUS software portfolio. The AI-driven platform ensures network reliability, facilitates services provision, and provides valuable insights to enhance business operations. It empowers customers to effortlessly oversee a unified enterprise network, make informed decisions, and deliver outstanding user experience.

In the first release of RUCKUS One, highlights include:

Revamped User Interface: The UI has undergone a redesign to integrate features from various functional areas into a unified view of the customer network. This new framework provides flexibility for expanding our platform offerings with exciting new services and solutions. It also enables language localization, user customization, tiered feature options and more.

Enhanced Analytics and Assurance: Previously exclusive to RUCKUS Analytics customers, the powerful AI Assurance and Network Health capabilities are now available to RUCKUS One users. These features relieve network administrators from mundane tasks related to ensuring network uptime and performance. Additionally, Professional users can utilize Service Validation to assess network availability through speed tests performed by virtual clients, eliminating the need for additional hardware sensors.

Insights for Business: Data Studio equips administrators and business analysts with the necessary tools to create customized dashboards and gain insights from multiple datasets. These dashboards can be saved, shared, or downloaded from the Gallery for specific verticals and industry applications. Reports can be generated on-demand or automated for easy delivery enabling leadership to stay informed about key performance indicators (KPIs).

Efficient Firmware Management: Administrators can easily handle access points and switch firmware management. Firmware updates can be scheduled manually or automatically on a per-venue basis, allowing them to skip or disable new versions entirely. Moreover, multiple firmware version support within a single venue permits the mixing of supported device models; for example, a venue can deploy an 802.11ac wave1 R500 alongside an R560 or R760, extending support for a longer device refresh cycle.

Flexible Subscription Tiers: The tiered subscription model offers customers a choice between Essentials and Professional levels, allowing them to select features that align with their specific business needs. RUCKUS One Essentials provides all the necessary components for operating an optimized and scalable network efficiently. On the other hand, RUCKUS One Professional includes all Essentials features and enhances the platform with AI Assurance, long-term trend analysis, data retention, and easy-to-understand AI recommendations, simplifying the deployment and operation of a top-tier network.

Enhanced API with JWT: The new RUCKUS One API has been completely rewritten, now supporting JWT for more scalable and secure deployment, while maintaining support for existing APIs through API forwarding. Many new APIs have been implemented using the JWT architecture, although most are backwards compatible with the previous RUCKUS Cloud implementation.

Full API documentation can be found at: and RUCKUS also maintain a repository of code snippets at:

Support for 6-GHz APs: RUCKUS One is compatible with the latest RUCKUS Wi-Fi 6E access points, specifically the R560 and R760.

ICX 8200 Switch Support: RUCKUS One is designed to work seamlessly with the latest RUCKUS ICX switch family, including the ICX 8200.

Additional Features: The new RUCKUS One platform includes various smaller features, such as reusable services and policies that can be applied across multiple venues and devices, improved management of Dynamic Pre-Shared Key (DPSK) configurations, support for static IP address settings on RUCKUS APs managed in the Cloud, SNMP support for AP monitoring, client load balancing in multi-band and multi-AP deployments, directed multicast for improved data throughput performance, mDNS (Bonjour) Fencing to limit the scope of service discovery, the ability for outdoor APs to use indoor channels, selectable Country Code for Wi-Fi configuration, and support for Legacy AP firmware alongside new Wi-Fi 6E APs through the “multiple firmware support” feature. Legacy APs currently supported include the R310, R500, R600, R730, and T300 series of APs.

Introducing the RUCKUS One Mobile App

To coincide with the launch of our RUCKUS One platform, we are excited to introduce the brand-new Mobile App, now available on the Apple and Android marketplaces for RUCKUS One. Enjoy the convenience of managing and monitoring your devices right from your mobile device! With the all-new RUCKUS One Mobile App, you can easily onboard devices, check their status, grant access to new users, and much more.

Experience the Enhanced RUCKUS One Mobile App

You can download the RUCKUS One Mobile App from the Apple App Store and Google Play Store. Simply scan the QR code below to get the all-new RUCKUS One Mobile App on your mobile device.

Ruckus One network management mobile app

Contact Us

Our dedicated RUCKUS team are available today for you to get in touch. Simply send us an email at or call us on 03331 212 100 and we’ll be more than happy to help.