Installation & Aftercare

Take the stress out of technical projects, have us set up your solution.

We offer support packages for all of the vendors below. If you’d like to learn more about our Technical Installation Service, Advanced Hardware Replacement, Bespoke Vendor Support and Technical Support fill in the form below and we’ll get in touch.

Flint-Logo

Purdicom have partnered with specialist wireless installation company, Flint.

High-performing and secure wireless networks need careful planning, preparation and deployment – making this hard-earned experience essential. Flint brings specialist skills and methodologies to meet today’s demands for increasingly complex networks.

End-to-end services and support

Pre-Sales Technical Support, Survey, Design & Deploy, Integration, Verification & Acceptance, Network & Service Migration, Network Optimisation, Technical Training and end-to-end Project Management

Effective managed teams, highest quality engineers

Wide spectrum of technologies

High performance Wi-Fi and small-cell, IP access-networks and backhaul-transport, user-management and on-boarding, integration with core networks, traffic management, QoE assurance, network security and more

In depth market knowledge & strong senior relationships

Trusted services providers

Long established partnerships with tier 1 and tier 2 service providers and manufacturers. Proven track record of delivering large complex solutions for service providers, venues, enterprise, hospitality and retail

Trusted, accountable and responsible. Impeccable health & safety culture and record

Support Enquiries

Additional Services

PRE-STAGING

Purdicom’s pre-staging service gives you the ability to unbox the kit and just plug it in. We can pre-stage the hardware so it’s configured for your network and ready to go from the moment you switch it on, helping you hit deadlines and delivery targets. 

CONSULTANCY

We can assist you in installing our products to ensure you’re getting the best results possible, whether it be large wireless or security projects, or simply help with planning and rolling out the framework to complete the project on time and in budget.

PRODUCT SUPPORT & TROUBLESHOOTING

If you have a technical/troubleshooting query or question about a product during installation, setup or configuration, then we are here to help with fully qualified engineers available by phone, email or online. If we are unable to answer your question we can escalate queries to the manufacturer.

RMAs

Should you experience any hardware issues with your product, once a case has been raised with the technical team they can swiftly and effectively arrange for a replacement unit to be sent to you, or arrange an in warranty/out of warranty repair with the manufacturer, to get you back up and running ASAP.

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